Spasmodic Dysphonia Bulletin Board

Explaining your condition to the other party might help make phone calls less dreadful
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Posted by: spasdysian ®
03/13/2008, 19:13:46

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I normally would just ask my wife to make the calls for me. But today I had to make the call myself to credit card fraud investigation department because they needed to make sure it's really me.

I tried to explain my condition to the other party (a nice lady) first in a couple of sentences, and I found doing so seemed to make the phone call less dreadful. But I can imagine if the other party is not so nice and does not care whatever speech disorder we have, the explanation probably won't help at all.




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